Top Sales Trends for 2013

New top sales trends are here for 2013 which still include the use of online accounting in your business. Do take note of these and employ them in your own companies to help you gain better sales this year.

1. Language-based interactions are important. The use of language is important to any business that sells products. That is why it is relevant to incorporate sales linguistics into the training module of the sales representatives. It is a new field of study that tells of how customers and salespeople make use of language in influencing their decision-making.
2. Specialization in sales linguistics is a useful strategy. When sales representatives sell their products, they talk usually about the same features and characteristics. However, the one who is able to talk more technically is deemed as the better salesperson who gets the more sales.
3. The usual customer relationship management (CRM) will soon be taken over by customer experience management (CM). Indeed, relationships with your customers are important especially if you want them to engage your services or buy your products. However, it should not end there. You should focus more on their experience with you so that you will know how the selling has been and how they feel about being your customer.
4. Customers do not wait for salespeople to tell them to buy. With the internet being so informative today, customers can already research on certain products even before a sales representative comes to their house. In fact, a lot of customers already avoid talking to sales reps because they feel that they are only after making sales and not addressing the needs of the customers through their products. With this, salespeople should be taught more than just selling but engaging and building relationships with their customers.
5. Modeling will also be used. Instead of doing a research on new ways to engage with customers, modeling is a more viable choice. This involves looking into their top salespeople in the past year and understanding what they did that led them to their positions. These are then extracted and are taught to the rest of the employees of the company.
6. The use of small company accounting software remains important. Automation will even become more complex yet useful and customizable so your business should continue to invest in accounting software for business.

To get the best online accounting software packages, choose Shoebooks and let it make your business a top company of 2013.

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